SHARED VALUE
harmony so that our employees can work with a sense of reward and happiness to create
and share value together with our business partners, and to become a leading company
that creates shared value generates the best customer value and takes the lead
in developing local communities.
Major performance results in 2021
-
No. of new employees171 people
-
ESG evaluation for supply
network (self-diagnosis)46 companies -
Labor union membership
Compared to No.100 % -
Hours of education per employee52.8 hours
HEALTH AND SAFETY
-
0.30%
-
0.29%
-
0.14%
- 2019
- 2020
- 2021
employees and customers at all business sites
as our top-priority value, and actively run
autonomous health and safety programs to
that end. We have defined the standards for
all such activities in our health and safety
management policies.
* 2022 status of handling of grievances in relation to the
health and safety of workers in partnership companies
Received 0 case/Processed 0 case
ENHANCEMENT OF CUSTOMER TRUST
Goal to Protect Consumers' Right
Strengthen the provision of information and prevent
the causes of consumers' complaints
-
Leakage of customers’
personal information
(2019 to 2021) -
Non-compliance with laws and
autonomous regulations related
to marketing and communication
(2019 to 2021) -
Accidents & incidents related
to human rights (2019 to 2021)
Leakage of customers’ per- sonal information (2019 to 2021)
Non-compliance with laws and autonomous regulations related to marketing and communica- tion (2019 to 2021)
Accidents & incidents related to human rights (2019 to 2021)
DEVELOPMENT AND INVESTMENT TO ENHANCE QUALITY
-
10,722
-
10,227
-
10,782
- 2019
- 2020
- 2021
strengthening our quality control system while
investing progressively in facilities, equipment,
R&D, and so forth.
improve product quality, we recently
launched diverse healthy and tasty products.
products based on the health needs and
taste preferences of our customers.
SECURING HEALTH AND SAFETY
DURING THE USE OF PRODUCTS AND SERVICES
FOOD SAFETY MANAGEMENT POLICIES
Food safety does not allow the slightest safe zone. We take every possible measure to make perfect
products by enacting our food safety management policies based on our philosophy of developing
products and services that are safe for customers. This represents our credo of making the next 50
years of safe and healthy products based on the integrity of the past 50 years.
Binggrae requires its employees to observe the following in-house principles of food safety to
reassure the customers, and has developed a culture where food safety is highly respected
based on its food safety management system.
1
All production and sales
activities must comply with all
of the food-related statutes
and company standards as
well as the requirements of
its food safety management
system.
2
All new products of any food
brand the company produces
and sells must be released only
after securing food safety by
removing all risks of food safety
accidents in advance through
the ‘advance security
assessment’.
3
The company must develop
and apply the guidelines for
the selection and evaluation of
its partner companies in
selecting, maintaining and
managing OEM and other
partner companies.
4
“Quality, sanitation, and safety”
are periodically audited to
enhance the competency of
the production site to practice
food safety.
5
Local statutes are thoroughly
applied to secure global food
safety.
6
The customers’ requirements
for food safety should be
followed.
7
Internal and external
systematic education should
be conducted to enhance
expertise and competencies of
those in charge of food safety.
PERFORMANCE IN SECURING PRODUCT SAFETY
We consider ‘food safety’ the top priority in all the processes related to R&D, purchase of raw
materials, production of products, management of production facilities, and distribution. All our
products have acquired HACCP approval. We practice quality and food safety- oriented
management by acquiring the ISO 9001 and FSSC 22000 certifications.
Our Gimhae factory was selected as the best HACCP milk-collection site in the 2019 survey and
assessment of its HACCP operation level, which is conducted on all milk-collection sites
throughout the country by the Ministry of Agriculture, Food and Rural Affairs.
QUALITY AND SAFETY VALUE CHAIN

R&D
R&D on enhancing
food quality

PURCHASE
Partner companies
selected through
quality assessment

PRODUCTION
Advance verification
of product quality
through safety assessment

SALES
Safe distribution
management of
all products
HUMAN RIGHTS MANAGEMENT
by Binggrae Co., Ltd.
All employees of Binggrae Co., Ltd. recognize that as “messengers with a bright smile who bring health and happiness” we must
place respect for human rights above any other value, as it is both a universal value of humankind and a philosophy that we
aim to fulfill in conducting all our business activities. Furthermore, we recognize that fulfilling our corporate social responsibility
is not simply a gracious act that a company may perform at its own discretion, but rather a noble duty that
it is morally bound to fulfill as a member of the social community.
In order to fulfill our responsibility of respect for human rights, we will support and comply with the principles of the Universal
Declaration of Human Rights, the UN Global Compact and the Fundamental Principles and Rights at Work.
We are also committed to supporting the UN Guiding Principles on Business and Human Rights as set forth by the UN Human
Rights Council, and in order to comply with those principles, we will operate a human rights management system that includes
assessment and improvement activities as well as monitoring, internal and external communication, and grievance handling
and remedy procedures.
HUMAN RIGHT RISK ZERO
Grievances received in 2021 in relation to
human rights and status of their process
-
1
Protection of the Human Rights of Our Members
-
2
Protection of the Human Rights of Our Customers
-
3
Protection of the Human Rights of Our Business Partners
-
4
Prevention of Potential Risks of Violating Human Rights in the Course of Business Activities
Employees of Binggrae Co., Ltd
WIN-WIN COOPERATION AND LOCAL DEVELOPMENT
As We source our raw materials from diverse suppliers to manufacture food items, stable management of
our supply network is a very important factor in stabilizing costs and prices. As such, our compliance with
the fair-trade regulations is part of our corporate social respons bility (CSR). We continuously explore new
means to grow and prosper together with our partner companies and farmers.
Win-win growth principle
1
Enhancement of competitiveness
and creation of synergy through
win-win growth between small
and large businesses
2
Contribution to the State and
society through harmony and
unity between small and large
businesses
3
Creation of future values through
multifaceted collaboration
between small and large
businesses
Win-win growth activities and programs
Signing of fair-trade
agreements.
Meetings with partner
companies.
Introduction of win-win
payment and
performance sharing
systems.
Introduction of
win-win fund.
Development and operation
of a dispute mediation
procedure.
Formation of the
Subcontract Review
Committee.
Establishment of
the Fair-Trade
Promotion Department.
Support for sanitation,
technology and
equipment.
Operation of system
to notify employees
about key information.
Operation of system to notify
employees about
key information.
Organizational chart of win-win growth
win-win growth task forces in order to listen to the voices of our partner companies

1
partner companies
managing its partner companies to ensure that new
partner companies are selected and registered
through fair transparent business procedures.
2
Subcontract Terms Review Committee
internal reviews of the terms of subcontracts signed
with its partner companies so as not to treat
them unlawfully or unfairly, by complying with the Fair-Trade Act when subcontracting with its partner companies.
4
contracts with its partner companies, with the aim
of guaranteeing their benefits when contracting
with Binggrae.
3
of desirable documents
issuance and archival of documents that must be
issued to benefit partner companies in the process of
signing subcontracts and growing together with the
partner companies.
perform for
win-win growth
perform for
win-win growth
1
2
3
4